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Returns - MIDSnLOWS

When purchasing from MidsnLows.com, we give you 30 days to return your product. This means that from the day that you receive the product, you have up to 30 days to decide whether to keep the product or to return it.


TO RETURN THE PRODUCT, MAKE SURE:

  • the product is not damaged in any way;
  • the product is intact with no visual signs of use;
  • the product includes all the tags and attachments originally delivered with the product;
  • the product is in original packaging and that you do not damage this packaging, for example by taping the shoe box (when returning the product with the original packaging, such as the shoe box, place it in a bubble envelope, foil or any other protective packaging).

Remember that you are responsible for the reduction of the value of your product if your use of the product is beyond what is necessary to determine its suitability, features and function.
Returned products that do not meet the criteria for return will not be accepted or they will be charged a fee corresponding to the reduction of the product’s value.


HOW TO COMPLETE A RETURN

You are to return the product at your own expense (shipping, packaging, duties, etc).
To exercise your right to return, send us a clear statement of withdrawal from the contract within 30 days of receiving the product.
You may use the return form that was attached to the confirmation of your order.
If you first send us the statement of withdrawal without the product , please note that you have 14 days to send us the product.
Please remember also to include your proof of purchase (i.e: the receipt or invoice)


REFUND

Money will be refunded within 14 days from when we receive the returned product.
You will receive a refund to the account indicated in your return form or using the same method of payment as was used to pay for your order.
If you decide to keep some products from your order, we will refund you the equivalent value of the returned products.
If you return all the products from your order, we will refund you the full value of the order (except for the additional costs of delivery greater than the least expensive delivery method).


ADDRESS FOR RETURNS

MidsnLows.com
Dobra 7
00-384 Warsaw

Email: shop@midsnlows.com


Estimated delivery date

This information is provided for the fastest method of shipping that we offer for your country.
For most of the countries we offer few methods of delivery.
You’ll find them all on the checkout page.

Estimated delivery date is based on history of deliveries to your country. In some cases your order could be delivered different day.